Collectery Privacy Terms Impressum Delete account

Terms and Conditions - Collectery

Last updated: 26 August 2026

These terms govern your use of Collectery (the "App"). By creating an account or using the App, you agree to these terms.

1. Eligibility

You must be at least 16 years old to use the App.

2. Your content

You keep the rights to the photos you upload and the cards and other content you create. You grant us the limited rights needed to host, store, process, and display your content in order to provide the service, including sending photos to our AI processing providers when you request AI features.

You confirm that you have the necessary rights to the photos and other content you upload, including any permissions needed for people, property, or copyrighted material shown in them.

3. Acceptable use

You must not:

• upload illegal, infringing, deceptive, or harmful content;
• misuse the App's AI generation features;
• attempt to break, probe, overload, reverse engineer, or bypass service limits or security measures;
• use the App in a way that harms us, other users, or third parties.

4. Reporting content (notice and action)

If you believe that content published in the App is illegal or infringes your rights, you can tell us and we will look at it. This is the notice-and-action mechanism required by Article 16 of the EU Digital Services Act.

If you use the App: open the card, tap "Report", pick a reason, and add anything else we should know.

If you do not use the App (for example, a rights holder): email contact@collectery.de with the subject "Content report".

So that we can act on a notice, please include:

• an explanation of why you consider the content illegal or infringing;
• enough detail to locate it, such as the card link or a screenshot;
• your name and email address (not required for reports concerning child sexual abuse material);
• a statement that you believe in good faith that the information is accurate and complete.

We confirm receipt without undue delay, decide in a timely, diligent, and non-arbitrary manner, and inform you of the outcome. Depending on the outcome we may remove the content, restrict its visibility, or suspend the account behind it. We may reject notices that are manifestly unfounded, and we may act on our own initiative where we become aware of illegal content.

5. AI output

AI-generated cards, cutouts, and 3D models are provided "as is" and may be imperfect, incomplete, or unexpected. You are responsible for reviewing how you use, rely on, or share AI-generated output.

6. Paid features, subscriptions, and credits

6.1 What is free

• Creating an account, collecting cards, and browsing the App are free.
• Cut-outs made on your own device and the local card looks are free and not limited by us.
• AI card generation is free with a rewarded advertisement, subject to the fair-use limit in section 6.5.

6.2 Collectery Plus (subscription)

Collectery Plus is an auto-renewing subscription. It is offered in three billing periods, each including the following per period:

• Weekly: 6 AI cards, 6 AI cut-outs, and 1 3D model, without advertisements.
• Monthly: 25 AI cards, 25 AI cut-outs, and 5 3D models, without advertisements.
• Yearly: billed once a year; the included amounts are granted monthly and are the same as the monthly plan (25 AI cards, 25 AI cut-outs, and 5 3D models per month).

The current price for your country is always shown in the App before you confirm, and is the price that applies.

• The subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before it ends.
• You manage and cancel the subscription in your App Store or Google Play account settings. We cannot cancel it for you.
• Included amounts expire at the end of each period and do not carry over to the next one.
• Once the included amount for a period is used up, AI card generation continues to be available with a rewarded advertisement, and further 3D models can be purchased as credits (section 6.3).
• Cancelling stops future renewals; access continues until the end of the period you have already paid for.

6.3 Credits (one-off purchase)

• Credits are consumable in-app purchases and are used for 3D model generation.
• One credit generates one 3D model. The cost of an action is shown in the App before you confirm it.
• Purchased credits do not expire and are separate from any subscription allowance.
• Where both are available, an expiring subscription allowance is used before purchased credits.
• Credits are consumed only when the generation is actually started on our systems. If a generation fails, the credit is returned to you.
• Failed generations are not retried automatically; you may retry manually in the App.

6.4 Payment and contract partner

• All purchases are made through the app store you installed the App from. Apple (App Store) or Google (Google Play) is the seller for that transaction, and their terms and payment conditions apply in addition to these terms.
• Prices include applicable VAT where required.
• We may change prices for future billing periods. You will be informed in advance in the App or by other suitable means, and a price increase only takes effect for you if you do not cancel before the next renewal.

6.5 Fair use

To keep the service available for everyone and to protect it against automated abuse, AI card generation is limited to 10 AI cards per calendar day per account. This limit applies to all users, with or without a subscription, and is far above normal use.

• If you reach the limit, AI card generation becomes available again the following day. No refund is owed for a day in which you reached the limit.
• You may not use scripts, automation, or multiple accounts to circumvent this limit (see section 3).
• We may adjust this limit; any reduction will be announced in advance in the App.

6.6 Refunds and right of withdrawal

Refunds for purchases made through an app store are handled by that store under its own policy. Statutory rights, including the right of withdrawal for consumers in the EU described in section 6.7, are unaffected.

6.7 Widerrufsbelehrung für Verbraucher in der EU (German)

Diese Belehrung richtet sich an Verbraucherinnen und Verbraucher mit Wohnsitz in der EU und gilt zusätzlich zu den englischsprachigen Bedingungen. Bei Abweichungen gilt für diese Verbraucher die deutsche Fassung dieses Abschnitts.

Widerrufsrecht. Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag des Vertragsschlusses.

Ausübung. Um Ihr Widerrufsrecht auszuüben, müssen Sie uns mittels einer eindeutigen Erklärung (z. B. per E-Mail an contact@collectery.de) über Ihren Entschluss informieren. Zur Wahrung der Frist reicht es aus, dass Sie die Mitteilung vor Ablauf der Frist absenden.

Folgen. Wenn Sie diesen Vertrag widerrufen, erstatten wir Ihnen alle Zahlungen unverzüglich und spätestens binnen vierzehn Tagen ab Eingang Ihrer Mitteilung zurück. Wurde der Kauf über den App Store oder Google Play abgewickelt, erfolgt die Rückabwicklung über den jeweiligen Store.

Vorzeitiges Erlöschen. Ihr Widerrufsrecht erlischt bei einem Vertrag über die Lieferung digitaler Inhalte, die nicht auf einem körperlichen Datenträger geliefert werden, wenn Sie ausdrücklich zugestimmt haben, dass wir mit der Ausführung vor Ablauf der Widerrufsfrist beginnen, und Sie Ihre Kenntnis davon bestätigt haben, dass Sie damit Ihr Widerrufsrecht verlieren. Diese Zustimmung geben Sie, indem Sie nach dem Kauf eine kostenpflichtige Funktion nutzen, also ein enthaltenes Kontingent oder ein Guthaben verbrauchen. Bereits verbrauchte Kontingente und Guthaben sind danach nicht mehr erstattungsfähig; ein nicht verbrauchter Rest bleibt es.

7. Your account

You are responsible for keeping your login method secure. We may suspend or terminate accounts that violate these terms, abuse the service, or create legal, operational, or security risk.

8. Availability and warranty

The App is in active development and is provided "as is" and "as available" to the extent permitted by law. We do not guarantee uninterrupted availability, error-free operation, or that any particular feature will always remain available.

9. Liability

To the extent permitted by law, our liability is limited. Nothing in these terms excludes liability that cannot legally be excluded.

10. Termination

You can permanently delete your account at any time in the App under Settings -> Account. We may also suspend or terminate access where reasonably necessary under these terms.

11. Governing law

These terms are governed by the laws of Germany, unless mandatory consumer law in your country of residence applies.

12. Changes

We may update these terms from time to time. Material changes will be notified appropriately in the App or by other suitable means.

13. Contact

Questions about these terms: contact@collectery.de.

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