You can permanently delete your Collectery account and associated data directly in the App, or request deletion by email if you no longer have access to the App.
This is the fastest way to delete your account if you can still sign in.
If you cannot access the App, email us at
privacy@collectery.de with the subject
line Delete my Collectery account.
Please include:
For security reasons, we may ask for additional information to verify that you own the account before we process the request.
Once a deletion request is completed, your account and associated user data are permanently deleted from the service, subject to any data we must retain for legal or accounting reasons.
If you use the in-app flow, deletion happens as part of that confirmed action. If you request deletion by email, we will process the request within a reasonable timeframe after verifying ownership of the account.
For more information about how we process personal data, see our Privacy Policy.